It works, but.....
Ive had this app for months, and not a single update. It was built, and then forgotten about.
Basic functionality is there, pickup, assign, work log, and close. You can view all and assigned tickets.
Cant add notes, and I get errors when closing tickets created by email. Cant access the other modules of servicedesk, like solutions or tasks.
I would feel different if there were updates as they added and updated the app, but that hasnt happened.
ajpaxson about
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