pretty bad

This apps interface is as convoluted and overblown as their web product. Unstable, unintuitive, and sparse. It could be as good (and straightforward) as any mail app for iOS; a mere browser for service tickets, but the developer has decided to spread a simple solution to an issue among several pages. a mobile user needs fewer items, not more. we need to respond, address, and close the ticket. Both Apple and Google write their apps to minimize complexity. This developer is incapable of elegant design.

FasEddie about ServiceDesk Plus | On-premises, v4.0.2