NOTIFICATIONS
Absolutely horrible application.
Does not remember how you configured the sidebar when you log-off and log-on again.
When you use the Pick Up option to assign a request to yourself, sometimes it will end up assigning the request to someone else.
Also shows requests assigned to someone else when you log-on even though you are in the My Requests section.
Does not support notification when a new request is created.
Does not support an email signature when replying to requests like the website version does.
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